ctrader platform in not working properly

Created at 24 Jan 2021, 17:57
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jmrony999

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Joined 24.01.2021

ctrader platform in not working properly
24 Jan 2021, 17:57

Platform is working fine with my lenovo thinkpad but when i want to use it in my asus zenbook ux325ea 11 gen then its creating problem. in my zenbook ctrader web platform working fine but ctrader desktop is not working properly. after open ctrader desktop in my zenbook indicators is not visible and when i scrol the chart to see the previous candles it doesn't show those candles. when i change the timeframe it stucked in previous time frame. using fxpro ctrader. need your support eagerly.

@jmrony999
Replies

PanagiotisCharalampous
25 Jan 2021, 09:02

Hi jmrony999,

We will need more information about your issue. Could you please provide some screenshots/videos of the issues you are facing?

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous

jmrony999
25 Jan 2021, 21:46

RE:

PanagiotisCharalampous said:

Hi jmrony999,

We will need more information about your issue. Could you please provide some screenshots/videos of the issues you are facing?

Best Regards,

Panagiotis 

Join us on Telegram

how i'll send you the vdo? do u have any whatsapp number?

@jmrony999

jmrony999
25 Jan 2021, 23:50

RE:

PanagiotisCharalampous said:

Hi jmrony999,

We will need more information about your issue. Could you please provide some screenshots/videos of the issues you are facing?

Best Regards,

Panagiotis 

Join us on Telegram

I sent a video of my problem in telegram group. Please give me a suggestion to solve that. Eagerly waiting for your reply.

@jmrony999

yakeshansd
28 Mar 2021, 18:07

RE: RE:

jmrony999 said:

PanagiotisCharalampous said:

Hi jmrony999,

We will need more information about your issue. Could you please provide some screenshots/videos of the issues you are facing?

Best Regards,

Panagiotis 

Join us on Telegram

I sent a video of my problem in telegram group. Please give me a suggestion to solve that. Eagerly waiting for your reply.

I’m the same as your computer, I can only use it by disabling the laptop’s graphics card, but playing games like that is very stuck and can’t run

@yakeshansd
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