Error message ("Exception #495272")

Created at 12 Jan 2021, 01:54
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haohan51

Joined 12.01.2021

Error message ("Exception #495272")
12 Jan 2021, 01:54


Hello

 

I am getting the error message in the screenshot below - after which the program becomes unresponsive and I have to restart it.

 

Background information:

1. I am running two simultaneous instances of cTrader, as can be seen in the screenshot. It is the one on the left that crashed.

2. Crashes when I am in the cAlgo section > History tab > Use mouse click to scroll up/down (I have highlighted this in the red circle)

 

Please could someone help,

 

Thank you

 

 


@haohan51
Replies

PanagiotisCharalampous
12 Jan 2021, 09:19

Hi haohan51,

The product team has received this error and will investigate this issue.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous