cTrader Desktop cannot be opened
cTrader Desktop cannot be opened
29 Dec 2020, 08:07
What's the problem with cTrader? It's been 3 months like this, I can't open cTrader desktop at all, even though using a VPN it can't be opened, I can only open the android application.
Detail :
PLATFORM VERSION INFO
Windows : 10.0.19041.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.8.4270.0 built by: NET48REL1LAST_C
clr.dll : 4.8.4250.0 built by: NET48REL1LAST_C
dfdll.dll : 4.8.4270.0 built by: NET48REL1LAST_C
dfshim.dll : 10.0.19041.1 (WinBuild.160101.0800)
SOURCES
Deployment url : file:///C:/Users/yaqee/OneDrive/Desktop/True%20ECN%20Trading%20Ltd%20cTrader.appref-ms%7C
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\yaqee\OneDrive\Desktop\True ECN Trading Ltd cTrader.appref-ms| resulted in exception. Following failure messages were detected:
+ Exception reading manifest from http://icmarketssc.ctrader.com/xTrader.application: the manifest may not be valid or the file could not be opened.
+ DTD is prohibited in this XML document.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [12/29/2020 1:07:24 PM] : Activation of C:\Users\yaqee\OneDrive\Desktop\True ECN Trading Ltd cTrader.appref-ms| has started.
* [12/29/2020 1:07:24 PM] : Performing necessary update check as specified by the deployment.
ERROR DETAILS
Following errors were detected during this operation.
* [12/29/2020 1:07:24 PM] System.Deployment.Application.InvalidDeploymentException (ManifestParse)
- Exception reading manifest from http://icmarketssc.ctrader.com/xTrader.application: the manifest may not be valid or the file could not be opened.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirect(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifest(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentUpdate(SubscriptionState& subState, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Xml.XmlException
- DTD is prohibited in this XML document.
- Source: System.Xml
- Stack trace:
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Deployment.Application.ManifestValidatingReader.XmlFilteredReader.Read()
at System.Xml.XsdValidatingReader.Read()
at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.