Unable to connect

Created at 22 Nov 2020, 22:55
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eynt

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Joined 08.05.2020

Unable to connect
22 Nov 2020, 22:55

Hey

In the past few days I cannot login to my cTrader application. The app is stuck on connecting to a/c and the charts are being loaded forever. This happens on 2 different brokers however everything is working properly on a different computer. I tried signing out and re login and restarting the computer however it didn't work. reinstalling the app didn't help either.

 

@eynt
Replies

PanagiotisCharalampous
23 Nov 2020, 09:55

Hi Yuval, 

There was maintenance taking place over the weekend. Everything should be fine now.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

eynt
23 Nov 2020, 12:00

RE:

I understand there was a maintanace issue, it's not the first time that it happens, but why was able to connect only after the market was opened?

 

@eynt
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