Cannot Start Application

Created at 05 Oct 2020, 08:55

Joined 15.11.2016

Cannot Start Application
05 Oct 2020, 08:55

Hello, I have a problem with cTrader application, all cTrader applications with any broker cannot be opened on my computer.

and details:

PLATFORM VERSION INFO
   Windows            : 10.0.19041.0 (Win32NT)
   Common Language Runtime    : 4.0.30319.42000
   System.Deployment.dll        : 4.8.4240.0 built by: NET48REL1LAST_B
   clr.dll            : 4.8.4220.0 built by: NET48REL1LAST_C
   dfdll.dll            : 4.8.4240.0 built by: NET48REL1LAST_B
   dfshim.dll            : 10.0.19041.1 (WinBuild.160101.0800)

SOURCES
Deployment url : file:///C:/Users/yaqee/AppData/Roaming/Microsoft/Internet%20Explorer/Quick%20Launch/User%20Pinned/TaskBar/Fondex%20cTrader.appref-ms%7C

ERROR SUMMARY
   Below is a summary of the errors, details of these errors are listed later in the log.
   * Activation of C:\Users\yaqee\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Fondex cTrader.appref-ms| resulted in exception. Following failure messages were detected:
       + Exception reading manifest from http://fondex.ctrader.com/xTrader.application: the manifest may not be valid or the file could not be opened.
       + DTD is prohibited in this XML document.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [10/5/2020 12:54:36 PM] : Activation of C:\Users\yaqee\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Fondex cTrader.appref-ms| has started.
* [10/5/2020 12:54:36 PM] : Performing necessary update check as specified by the deployment.

ERROR DETAILS
   Following errors were detected during this operation.
   * [10/5/2020 12:54:37 PM] System.Deployment.Application.InvalidDeploymentException (ManifestParse)
       - Exception reading manifest from http://fondex.ctrader.com/xTrader.application: the manifest may not be valid or the file could not be opened.
       - Source: System.Deployment
       - Stack trace:
           at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
           at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirect(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
           at System.Deployment.Application.DownloadManager.DownloadDeploymentManifest(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, IDownloadNotification notification, DownloadOptions options)
           at System.Deployment.Application.ApplicationActivator.PerformDeploymentUpdate(SubscriptionState& subState, String& errorPageUrl)
           at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
           at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
           at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
           at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
           at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
           at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
       --- Inner Exception ---
       System.Xml.XmlException
       - DTD is prohibited in this XML document.
       - Source: System.Xml
       - Stack trace:
           at System.Xml.XmlTextReaderImpl.Throw(Exception e)
           at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl()
           at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
           at System.Deployment.Application.ManifestValidatingReader.XmlFilteredReader.Read()
           at System.Xml.XsdValidatingReader.Read()
           at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

@yaqeenmnoor

Replies

PanagiotisCharalampous
05 Oct 2020, 09:00

Hi tradinginsider,

Please try a clean installation of cTrader and let us know if it resolves the problem.

Best Regards,

Panagiotis

Join us on Telegram

@PanagiotisCharalampous

yaqeenmnoor
05 Oct 2020, 09:28 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi tradinginsider,

Please try a clean installation of cTrader and let us know if it resolves the problem.

Best Regards,

Panagiotis

Join us on Telegram

I have done it according to the instructions above, but the "Cannot Start Application" dialog still appears when I want to install the application.

SOURCES
Deployment url : http://icmarketssc.ctrader.com/xTrader.application

ERROR SUMMARY
   Below is a summary of the errors, details of these errors are listed later in the log.
   * Activation of http://icmarketssc.ctrader.com/xTrader.application resulted in exception. Following failure messages were detected:
       + Exception reading manifest from http://icmarketssc.ctrader.com/xTrader.application: the manifest may not be valid or the file could not be opened.
       + DTD is prohibited in this XML document.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [10/5/2020 1:27:16 PM] : Activation of http://icmarketssc.ctrader.com/xTrader.application has started.

ERROR DETAILS
   Following errors were detected during this operation.
   * [10/5/2020 1:27:16 PM] System.Deployment.Application.InvalidDeploymentException (ManifestParse)
       - Exception reading manifest from http://icmarketssc.ctrader.com/xTrader.application: the manifest may not be valid or the file could not be opened.
       - Source: System.Deployment
       - Stack trace:
           at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
           at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
           at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
           at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
           at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
           at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
           at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
           at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
       --- Inner Exception ---
       System.Xml.XmlException
       - DTD is prohibited in this XML document.
       - Source: System.Xml
       - Stack trace:
           at System.Xml.XmlTextReaderImpl.Throw(Exception e)
           at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl()
           at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
           at System.Deployment.Application.ManifestValidatingReader.XmlFilteredReader.Read()
           at System.Xml.XsdValidatingReader.Read()
           at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

@yaqeenmnoor

PanagiotisCharalampous
05 Oct 2020, 12:38

Hi tradinginsider,

Please send us the application you have downloaded and trying to execute at community@spotware.com so that we can investigate further.

Best Regards,

Panagiotis

Join us on Telegram

@PanagiotisCharalampous

yaqeenmnoor
06 Oct 2020, 06:50 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi tradinginsider,

Please send us the application you have downloaded and trying to execute at community@spotware.com so that we can investigate further.

Best Regards,

Panagiotis

Join us on Telegram

Unable to send sir, it looks like it is blocked by the system.
I'll just send it to your telegram.

@yaqeenmnoor

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