Chart lagging issues

Created at 04 Oct 2020, 00:20
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ctid2520246

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Joined 21.09.2020

Chart lagging issues
04 Oct 2020, 00:20

When changing between chart timeframes it tends to hang, sometimes indefinitely, same issue with different brokers. Have to close chart and re-open. Takes too long  to switch, Should be instant.

@ctid2520246
Replies

PanagiotisCharalampous
05 Oct 2020, 08:15

Hi ctid2520246,

Are you running any custom indicators/cBots? Do you have any objects drawn on the chart? If yes, please remove them and try again. If no, please send us some troubleshooting information. To do so, please press Ctrl+Alt+Shift+T fro the troubleshooting form, paste a link to this discussion in the text box and press submit.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous
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