Live account not appearing

Created at 30 Jul 2020, 05:33
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sharpievert

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Joined 30.07.2020

Live account not appearing
30 Jul 2020, 05:33

I've been trading on demo for a couple of weeks and i have opened a live account with a broker. This account does not appear on top right of the Spotware Ctrader desktop app. 

I can see the live account linked to my  cTrader ID when i go to my seeting -­­ Trading Accounts https://id-ct.spotware.com/my/settings/overview.

I tried closing/reopening the app. Sign out/in and even uninstall the program and reinstall it.

Please help anyone ?

@sharpievert
Replies

ap11
30 Jul 2020, 10:24

Hi Sharpievert,

You should download cTrader from the broker where you opened your live account.

@ap11

sharpievert
30 Jul 2020, 14:02

RE:

AndreiPisarev said:

Hi Sharpievert,

You should download cTrader from the broker where you opened your live account.

Hi, it worked, thanks a lot !

@sharpievert

... Deleted by UFO ...

jthtrading0
05 Jul 2022, 22:31

Live account don't link with bidaskbit

Good day i have same issue as the below request and i am launching from the bidaskbit site which is my manager for the account. It also just keep popping up that the live account need to be created but everything is already been done the correct way. 

@jthtrading0

PanagiotisCharalampous
06 Jul 2022, 14:15

RE: Live account don't link with bidaskbit

Hi jthtrading0,

You need to contact your broker regarding this matter.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous
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