Cannot Stop Trailing Stop Once Started

Created at 22 Jul 2020, 07:25
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ctraderftmo+115

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Joined 25.10.2019

Cannot Stop Trailing Stop Once Started
22 Jul 2020, 07:25

I have only noticed this after the latest update, and it may be by design but not sure why?

I can no longer stop, delete or switch off a trailing stop on a position once it has been started?

Sometimes I set the trailing stop then just move to break even, now trailing stop stays activated no matter where it gets switched off.

@ctraderftmo+115
Replies

PanagiotisCharalampous
22 Jul 2020, 08:11

Hi ctraderftmo+115,

Can you please provide steps to reproduce this behavior?

Best Regards,

Panagiotis 

Join us on Telegram

 

@PanagiotisCharalampous

ctraderftmo+115
23 Jul 2020, 05:01 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi ctraderftmo+115,

Can you please provide steps to reproduce this behavior?

Best Regards,

Panagiotis 

Join us on Telegram

 

Yes, sure.

Post below definitely related, all started on the latest update.

https://ctrader.com/forum/ctrader-support/24291

See image attached.

Once 'Protected' (Activated), you cannot De-activate the trailing process. If you open this window again and de-select and click 'Protect', the trailing stop still trails.

Initially TSL appears for the position in chart price, once de-selected reverts to SL but position continues to trail?

@ctraderftmo+115
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