Stoploss Locked to Pips not Price

Created at 20 Jul 2020, 09:50
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K100

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Joined 04.11.2018

Stoploss Locked to Pips not Price
20 Jul 2020, 09:50

Hi,

I've recently come across an issue and i think it is since the most recent update i received last week.

With placing a market order, when i enter a price in the stoploss section in order to set my stoploss at a specific price. It no longer stays at the price but retains the distance from the price according to pips.

This means, As price moves away from the original price (that was in the market when price level was entered in the dialogue box) , then the stoploss shifts up or down accordingly. You can no longer control your position sizing accurately according to a price level.... 

Is this new, is there are an option to turn it off ? 

 

Thanks.

@K100
Replies

PanagiotisCharalampous
20 Jul 2020, 09:58

Hi K100,

Make sure you are not using trailing stop loss.

Best Regards,

Panagiotis 

Join us on Telegram

 

@PanagiotisCharalampous

K100
20 Jul 2020, 14:28 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi K100,

Make sure you are not using trailing stop loss.

Best Regards,

Panagiotis 

Join us on Telegram

 

Hi,

 

No its not the trailing stoploss. There is something different between the builds. In the latest version i have from Purple trading. When i click the price area , it doesn't change from est. Price to Price, and visa versa with clicking pips - it should change from est. Pips to Pips. In the version of Ctrader i have from IC Market that is how it functions. I updated the Purple trading version of Ctrader last week, i believe to 3.8... 

@K100

PanagiotisCharalampous
20 Jul 2020, 14:31

Hi K100,

Can you provide steps that we can follow to reproduce the problem?

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous

K100
22 Jul 2020, 12:29 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi K100,

Can you provide steps that we can follow to reproduce the problem?

Best Regards,

Panagiotis 

Join us on Telegram

 

Hi, 

 

Can you see the 2 images below.

The one changes as you click between the price entry and pips entry and the other doesn't.

So price stays locked to pips and not locked to price.

Hope that is clear.

 

@K100

K100
24 Jul 2020, 09:31

RE:

PanagiotisCharalampous said:

Hi K100,

Can you provide steps that we can follow to reproduce the problem?

Best Regards,

Panagiotis 

Join us on Telegram

Hi Panagiotis ,

Have you had a chance to look at this issue ?

 

Thanks,

Hans

@K100

PanagiotisCharalampous
24 Jul 2020, 09:35

Hi K100,

I have reported this behavior to the product team and they are having a look at it.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous
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