Trading accounts list error
Trading accounts list error
16 Jul 2020, 10:51
Hi, first i need to say that i don't appreciate being restricted on the community telegram channel, the moderator needs to unristrict my account immediately, if the community leader is setting any rules it should be written in the group discrption! Is this is how we are being treated for taking the time to point out important erorrs!
The list as you see in the image, tried a clean install and no luck.
Replies
kei120777
17 Jul 2020, 08:35
RE:
PanagiotisCharalampous said:
Hi Mohammad,
Thanks for reporting this issue. We managed to reproduce it and it will be fixed in an upcoming update. Your permissions in the Telegram group have been restored.
Best Regards,
Panagiotis
I'm having same issue. Do you have any idea how long it take to fix this?
I'm stuck with demo account and need to switch to live account asap.
Thank you
@kei120777
PanagiotisCharalampous
17 Jul 2020, 08:46
Hi kei120777,
Try closing the application, changing your display scale to 100% and starting cTrader again. Let me know if this resolves the issue.
Best Regards,
Panagiotis
@PanagiotisCharalampous
kei120777
17 Jul 2020, 09:06
RE:
PanagiotisCharalampous said:
Hi kei120777,
Try closing the application, changing your display scale to 100% and starting cTrader again. Let me know if this resolves the issue.
Best Regards,
Panagiotis
It fixed the problem! Thank you for your help!!
@kei120777
PanagiotisCharalampous
21 Jul 2020, 09:57
Hi all,
We have released a hotfix for this issue. Can you please check again?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 Jul 2020, 11:24
Hi Mohammad,
Thanks for reporting this issue. We managed to reproduce it and it will be fixed in an upcoming update. Your permissions in the Telegram group have been restored.
Best Regards,
Panagiotis
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@PanagiotisCharalampous