History trades Deal Map fetching problem
History trades Deal Map fetching problem
06 Jul 2020, 13:22
Hi devolpers team, there is a problem with thehistory deal map fetching on cTrader desktop,
when I press on the trade in history to review it on the chart, it doesn't go back to the closed trade exact date, it only go back a week or so and when i keep switching between history trades it backwards the chart to the right day..
I noticed this problem on GBPUSD while it seems fine on other pairs...
Replies
MohammadAlNajjar
06 Jul 2020, 17:13
RE:
PanagiotisCharalampous said:
Hi Mohammad,
This happens because you are on a low timeframe and bars have not been loaded up to the deal's start date. For the chart to "jump" to the deal map you will need to manually scroll back the chart so that the bars are loaded.
Best Regards,
Panagiotis
Thank you for your response, this problem is with GBPUSD only. Any deal map for history trades will show on the correct day on the m1 chart if click on it, even if it was 3 months ago or so on other pairs ...
@MohammadAlNajjar
PanagiotisCharalampous
06 Jul 2020, 15:44
Hi Mohammad,
This happens because you are on a low timeframe and bars have not been loaded up to the deal's start date. For the chart to "jump" to the deal map you will need to manually scroll back the chart so that the bars are loaded.
Best Regards,
Panagiotis
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