Data with error

Created at 04 Jun 2020, 17:42
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
EL

eliezer_barros

Follow

Joined 21.12.2018

Data with error
04 Jun 2020, 17:42

Please, this is important information,

 

Observe the pictures below.

The first one is my and I use FXPro cTrader and my friend use the Spotware Ctrader.

Observe the candle bar today and have a lot difference between two screen shot.

I my image it's possible to see that the day open with gap and the other image from my friend this gap is not appear.

 

Please, what is correct information? The difference is more 500 pips.

 

I am waiting the answer with urgency.

 

Thank you.

 

Imagem incorporada

 

Imagem incorporada

 

@eliezer_barros
Replies

PanagiotisCharalampous
05 Jun 2020, 08:20

Hi Eliezer,

We cannot see the images however the two platforms use different data feeds so differences are expected. There is no "correct" feed in the OTC world, differences are expected between brokers.

Best Regards,

Panagiotis 

Join us on Telegram

 

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.