Ctarder cannot start application

PanagiotisCharalampous
03 Jun 2020, 16:40

Hi trader.andyng,

Can you please provide more information about this issue e.g. some screenshots or the error messages you receive?

Best Regards,

Panagiotis 

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trader.andyng
03 Jun 2020, 16:41

RE:

PanagiotisCharalampous said:

Hi trader.andyng,

Can you please provide more information about this issue e.g. some screenshots or the error messages you receive?

Best Regards,

Panagiotis 

Join us on Telegram

 

PLATFORM VERSION INFO
    Windows             : 10.0.18362.0 (Win32NT)
    Common Language Runtime     : 4.0.30319.42000
    System.Deployment.dll         : 4.8.3752.0 built by: NET48REL1
    clr.dll             : 4.8.4180.0 built by: NET48REL1LAST_B
    dfdll.dll             : 4.8.3752.0 built by: NET48REL1
    dfshim.dll             : 10.0.18362.1 (WinBuild.160101.0800)

SOURCES
    Deployment url            : file:///C:/Users/Desktop/Desktop/Fx%20platform/cTrader/IC%20Markets%20cTrader.appref-ms%7C
                        Server        : nginx
    Deployment Provider url        : http://icmarkets.ctrader.com/xTrader-IC%20Markets.application

ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of C:\Users\Desktop\Desktop\Fx platform\cTrader\IC Markets cTrader.appref-ms| resulted in exception. Following failure messages were detected:
        + Cannot activate a deployment with earlier version than the current minimum required version of the application.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

WARNINGS
    There were no warnings during this operation.

OPERATION PROGRESS STATUS
    * [6/3/2020 9:41:12 PM] : Activation of C:\Users\Desktop\Desktop\Fx platform\cTrader\IC Markets cTrader.appref-ms| has started.
    * [6/3/2020 9:41:12 PM] : Performing necessary update check as specified by the deployment.

ERROR DETAILS
    Following errors were detected during this operation.
    * [6/3/2020 9:41:12 PM] System.Deployment.Application.DeploymentException (SubscriptionState)
        - Cannot activate a deployment with earlier version than the current minimum required version of the application.
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Application.SubscriptionStore.CheckMinimumRequiredVersion(SubscriptionState subState, AssemblyManifest deployment)
            at System.Deployment.Application.SubscriptionStore.CheckUpdateInManifest(SubscriptionState subState, Uri updateCodebaseUri, AssemblyManifest deployment, Version currentVersion, Boolean& bUpdateInPKTGroup)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentUpdate(SubscriptionState& subState, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
            at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.

PanagiotisCharalampous
03 Jun 2020, 16:46

Hi trader.andyng,

Thanks, can you please try a clean installation and let us know if this resolves the problem?

Best Regards,

Panagiotis 

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rbpmforex
03 Jun 2020, 20:32

the same error.

hello good afternoon! I had the same problem in several brokers I work with 

I tried with icmarkets, octafx,trader´s way,tradeview,roboforex and fxpro and I also tried a clean installation on your website and it gave the same error. 

the error it gives is the following: it is not possible to start the application, contact the application manufacturer.

I haven't made any changes since Friday on my PC.
on Friday the platform worked correctly, Monday and Tuesday I didn't work,

and today I had the problem

was there a platform update over the weekend?

rbpmforex
03 Jun 2020, 21:26

error text when trying to install from your website (http://dl.ctrader.com/spotware/xTrader.application)

rbpmforex
03 Jun 2020, 21:34

error text when trying to install from icmarkets, (translated into English and the original in Portuguese)

the error text with English translation

PLATFORM VERSION INFO
Windows: 10.0.18363.0 (Win32NT)
Common Language Runtime: 4.0.30319.42000
System.Deployment.dll: 4.8.3752.0 built by: NET48REL1
clr.dll: 4.8.4180.0 built by: NET48REL1LAST_B
dfdll.dll: 4.8.3752.0 built by: NET48REL1
dfshim.dll: 10.0.18362.1 (WinBuild.160101.0800)

ORIGINS
Implementation URL: http://icmarkets.ctrader.com/xTrader.application
Server: nginx
Implementation Vendor URL: http://icmarkets.ctrader.com/xTrader.application
Application URL: https://sdl.ctrader.com/icmarkets/cTrader%20AppFiles/3.7.65534.35819/xTrader.exe.manifest
Server: nginx / 1.16.1

IDENTITIES
Implementation Identity: IC Markets cTrader, Version = 3.7.65534.35819, Culture = neutral, PublicKeyToken = 7ef853fc4bdbd138, processorArchitecture = msil
Application Identity: IC Markets cTrader, Version = 3.7.65534.35819, Culture = neutral, PublicKeyToken = 7ef853fc4bdbd138, processorArchitecture = msil, type = win32

SUMMARY OF APPLICATIONS
* Installable application.
* The URL trust parameter is set.
SUMMARY OF ERRORS
Below is a summary of the errors; the details of these errors are shown later in the log.
* The activation of http://icmarkets.ctrader.com/xTrader.application resulted in an exception. The following fault messages have been detected:
+ The object reference was not defined as an instance of an object.

SUMMARY OF COMPONENT FILE TRANSACTION FAILURES
No transaction errors were detected.

WARNINGS
There were no warnings during this operation.

STATE OF PROGRESS OF OPERATIONS
* [03/06/2020 19:27:44]: The activation of http://icmarkets.ctrader.com/xTrader.application has started.
* [6/3/2020 7:27:44 PM]: The implementation manifest has been successfully processed.
* [03/06/2020 19:27:44]: The application installation has started.
* [03/06/2020 19:27:45]: The processing of the application manifest has been successfully completed.
* [03/06/2020 19:27:45]: Compatible runtime version 4.0.30319 found.
* [03/06/2020 19:27:45]: The request for trust and detection of the platform has been completed.

ERROR DETAILS
The following errors were detected during this operation.
* [6/3/2020 7:27:46 PM] System.NullReferenceException
- The object reference was not defined as an instance of an object.
- Source: System.Deployment
- Stack trace:
in System.Deployment.Application.ApplicationActivator.UninstallApplicationAndRedirectActivation (Boolean & isShortCut, Uri & deploymentProviderUri, String textualSubId, Uri activationUri)
in System.Deployment.Application.ApplicationActivator.CleanApplicationReInstall (Boolean isShortcut, Uri deploymentUri, Uri activationUri, BrowserSettings browserSettings, String textualSubId, String errorPageUrl, String deploymentProviderUrlFromExtension, String shortcutFilePath)
in System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry (Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String & errorPageUrl)
in System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker (Object state)

COMPONENT FILE TRANSACTION DETAILS
There is no transaction information available.

PanagiotisCharalampous
04 Jun 2020, 10:05

Hi rbpmforex,

Can you confirm you tried these clean installation instructions and that you carried out all steps from clean installation procedure including deleting %USERPROFILE%\AppData\Local\Apps\2.0 folder?

Best Regards,

Panagiotis 

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rbpmforex
04 Jun 2020, 12:54

everything is ok now

Hello
Good Morning

I did what I said and it worked ok, thanks for listening.

the continuation of a good day

best regards

PanagiotisCharalampous said:

Hi rbpmforex,

Can you confirm you tried these clean installation instructions and that you carried out all steps from clean installation procedure including deleting %USERPROFILE%\AppData\Local\Apps\2.0 folder?

Best Regards,

Panagiotis 

Join us on Telegram

natalejulie5961
07 Jun 2020, 20:50

cTrader comes equipped with a web version of its online trading platform. cTrader Web offers Upsers desktop-version-identical functionality for manual trading and charting, allowing users to trade from a variety of devices and operating systems.