Candle hours

Created at 03 Feb 2014, 10:25
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gdr3k

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Joined 28.11.2012

Candle hours
03 Feb 2014, 10:25

According to my broker, you are are migrating the time of the daily charts to New York UTC+5 instead of UTC+2, why are you doing this? this means a new daily candle doesn't open at NY close anymore.

@gdr3k
Replies

Spotware
04 Feb 2014, 08:38

We figured out that data is corrupted on Daily time frame. This problem will be fixed as soon as possible. We apologize for any inconvenience.

@Spotware

rhard
05 Feb 2014, 00:57

RE:

Is it possible that there is also a problem with the 4 hour timeframe? The open and close of the candles is shifted.

@rhard

Spotware
05 Feb 2014, 11:20

H4 bars have the same issue. Fix is near to be released. We apologize for any inconvenience.

@Spotware

Spotware
06 Feb 2014, 15:06

Problem with trendbars data has been fixed. Please refresh your charts.

@Spotware

rhard
06 Feb 2014, 20:02

I still have the same problem.

@rhard

virtuesoft
07 Feb 2014, 09:57

RE:

rhard said:

I still have the same problem.

It was fixed for a few hours and then the problem occurred again.

@virtuesoft

Spotware
07 Feb 2014, 11:58

We are aware of the problem and we will fix it as soon as possible.

@Spotware
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