Ctrader crash

Created at 14 May 2020, 20:17
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
80

8034130

Follow

Joined 24.01.2014

Ctrader crash
14 May 2020, 20:17

Hi

Ctrader crashes without an error message or warning. What should I do?

@8034130
Replies

PanagiotisCharalampous
15 May 2020, 08:29

Hi there,

Can you check your Windows Event Viewer in case there is any useful information there?

Best Regards,

Panagiotis 

Join us on Telegram

 

@PanagiotisCharalampous

8034130
17 May 2020, 20:29

RE:

PanagiotisCharalampous said:

Hi there,

Can you check your Windows Event Viewer in case there is any useful information there?

Best Regards,

Panagiotis 

Join us on Telegram

 

No, there is no information, not even a line...

@8034130

PanagiotisCharalampous
18 May 2020, 09:48

Hi again,

Can you reproduce this behavior? Is there any chance you can send us a video so that we can see what is happening?

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.