closing a trade from the chart let close the chart itself. Is there a way to avoid this or is it not possible?
closing a trade from the chart let close the chart itself. Is there a way to avoid this or is it not possible?
13 May 2020, 12:06
Hi.
My problem is related to the behavior of cTrader when it comes to close a trade from the chart (using the "x"). The trade closes but the chart closes too. And another chart opens (I guess the chart with the trade next to the closed one in Tradewatch) To me, this is not a correct default behavior. I still need to see the same chart in order to choose if to open another trade or not.
Is this on purpose? Because it is not logic for me. If not, let me know if there is a way to avoid this.
Thank you.
Replies
dynamites
13 May 2020, 12:14
RE:
PanagiotisCharalampous said:
Hi morassut.s,
I cannot reproduce such a behavior. Can you share a video with us demonstrating this so that we can see the exact steps you follow and see what you are seeing as well?
Best Regards,
Panagiotis
yes. I need to use a demo of course. Later in the day. Talk soon.
@dynamites
dynamites
13 May 2020, 12:43
RE: RE:
morassut.s said:
PanagiotisCharalampous said:
Hi morassut.s,
I cannot reproduce such a behavior. Can you share a video with us demonstrating this so that we can see the exact steps you follow and see what you are seeing as well?
Best Regards,
Panagiotis
yes. I need to use a demo of course. Later in the day. Talk soon.
I managed.
I opened a trade on USDHUF. then I closed it. The chart closes and USDCAD comes out.....
@dynamites
PanagiotisCharalampous
13 May 2020, 14:16
( Updated at: 21 Dec 2023, 09:22 )
Hi morassut.s,
This behavior is caused by the setting below
If you uncheck it, it should stop doing this.
Best Regards,
Panagiotis
@PanagiotisCharalampous
dynamites
13 May 2020, 14:29
RE:
I see.
At the same time, for instance, I loose the functionality to open a chart by clicking on a trade from "Position" or "History" (very useful by the way). This could be a minor issue but something you could definitely modify.
Thanks.
@dynamites
PanagiotisCharalampous
13 May 2020, 14:31
Hi morassut.s,
I forgot to mention that we will fix it in v3.8 :).
Best Regards,
Panagiotis
@PanagiotisCharalampous
dynamites
13 May 2020, 14:32
RE:
PanagiotisCharalampous said:
Hi morassut.s,
I forgot to mention that we will fix it in v3.8 :).
Best Regards,
Panagiotis
good.
@dynamites
PanagiotisCharalampous
13 May 2020, 12:12
Hi morassut.s,
I cannot reproduce such a behavior. Can you share a video with us demonstrating this so that we can see the exact steps you follow and see what you are seeing as well?
Best Regards,
Panagiotis
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