400 Bad Request

Created at 06 Apr 2020, 14:16
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
KO

kobit

Joined 06.04.2020

400 Bad Request
06 Apr 2020, 14:16


Hi, from yesterday evening when I try to open the order page a gray strobe appears and the inscription:
"400 Bad Request - Request Header Or Cookie Too Large".
I use Firefox, I tried to go through Chrome and it was OK ...
but I would not like to use both browsers at once.
What should I do?

K.


@kobit
Replies

PanagiotisCharalampous
06 Apr 2020, 14:40

Hi kobit,

Can you try a hard refresh (Ctrl+F5) or accessing in Private Mode and let me know if it resolves the problem?

Best Regards,

Panagiotis 

Join us on Telegram

 


@PanagiotisCharalampous

kobit
06 Apr 2020, 16:26

RE:

PanagiotisCharalampous said:

Hi kobit,

Can you try a hard refresh (Ctrl+F5) or accessing in Private Mode and let me know if it resolves the problem?

Best Regards,

Panagiotis 

Join us on Telegram

 

- you made me laugh with this advice about F5 :)
Since yesterday I have tried unsuccessfully to log in .. I was waiting thinking that this is a server error.
I checked in google now ... it only helped in this case "To delete cookies and site data for a website you're currently visiting"

- stay healthy Panagiotis !

 


@kobit