CTrader desktop app will not start after today's update
CTrader desktop app will not start after today's update
04 Feb 2020, 01:57
CTrader desktop app will not start after today's update. It was working OK yesterday before today's update was downloaded and installed. I'm running CTrader on Linux using VirtualBox.
PLATFORM VERSION INFO
Windows : 10.0.18363.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.8.3752.0 built by: NET48REL1
clr.dll : 4.8.4075.0 built by: NET48REL1LAST
dfdll.dll : 4.8.3752.0 built by: NET48REL1
dfshim.dll : 10.0.18362.1 (WinBuild.160101.0800)
SOURCES
Deployment url : file:///C:/Users/User/AppData/Roaming/Microsoft/Windows/Start%20Menu/Programs/OctaFX%20cTrader/OctaFX%20cTrader.appref-ms%7C
Server : nginx
Deployment Provider url : http://octafx.ctrader.com/xTrader.application
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OctaFX cTrader\OctaFX cTrader.appref-ms| resulted in exception. Following failure messages were detected:
+ Value does not fall within the expected range.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [03/02/2020 23:33:09] : Activation of C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OctaFX cTrader\OctaFX cTrader.appref-ms| has started.
* [03/02/2020 23:33:10] : Performing necessary update check as specified by the deployment.
ERROR DETAILS
Following errors were detected during this operation.
* [03/02/2020 23:33:21] System.ArgumentException
- Value does not fall within the expected range.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.NativeMethods.CorLaunchApplication(UInt32 hostType, String applicationFullName, Int32 manifestPathsCount, String[] manifestPaths, Int32 activationDataCount, String[] activationData, PROCESS_INFORMATION processInformation)
at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
at System.Deployment.Application.SubscriptionStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
at System.Deployment.Application.ApplicationActivator.Activate(DefinitionAppId appId, AssemblyManifest appManifest, String activationParameter, Boolean useActivationParameter)
at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
Replies
Monkey007
05 Feb 2020, 01:47
RE:
PanagiotisCharalampous said:
Hi Monkey007,
Please try a clean installation and let me know if it resolves the problem.
Best Regards,
Panagiotis
Thanks for your help. CTrader is now working again for me. And somewhat surprisingly, all my charts were the same as I left them, despite uninstalling before doing the clean install.
@Monkey007
PanagiotisCharalampous
04 Feb 2020, 09:16
Hi Monkey007,
Please try a clean installation and let me know if it resolves the problem.
Best Regards,
Panagiotis
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