Need help, can't run ctrader desktop

Created at 20 Jan 2020, 13:08
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Santo Rusli

Joined 20.01.2020

Need help, can't run ctrader desktop
20 Jan 2020, 13:08


Hello guys,

i need help, after sudden reset of the computer, this error came, and i can't run the ctrader desktop

details of the error

thank you

PLATFORM VERSION INFO
    Windows             : 10.0.16299.0 (Win32NT)
    Common Language Runtime     : 4.0.30319.42000
    System.Deployment.dll         : 4.7.3062.0 built by: NET472REL1
    clr.dll             : 4.7.3062.0 built by: NET472REL1
    dfdll.dll             : 4.7.3062.0 built by: NET472REL1
    dfshim.dll             : 10.0.16299.15 (WinBuild.160101.0800)

SOURCES
    Deployment url            : http://icmarkets.ctrader.com/xTrader-IC%20Markets.application

ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of http://icmarkets.ctrader.com/xTrader-IC%20Markets.application resulted in exception. Following failure messages were detected:
        + Exception reading manifest from http://icmarkets.ctrader.com/xTrader-IC%20Markets.application: the manifest may not be valid or the file could not be opened.
        + Parsing and DOM creation of the manifest resulted in error. Following parsing errors were noticed: 
            -HRESULT:     0x8007001f
             Start line:     0
             Start column:     0
             Host file:     
        + A device attached to the system is not functioning. (Exception from HRESULT: 0x8007001F)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

WARNINGS
    There were no warnings during this operation.

OPERATION PROGRESS STATUS
    * [1/20/2020 6:05:44 PM] : Activation of http://icmarkets.ctrader.com/xTrader-IC%20Markets.application has started.

ERROR DETAILS
    Following errors were detected during this operation.
    * [1/20/2020 6:06:27 PM] System.Deployment.Application.InvalidDeploymentException (ManifestParse)
        - Exception reading manifest from http://icmarkets.ctrader.com/xTrader-IC%20Markets.application: the manifest may not be valid or the file could not be opened.
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
            at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
            at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
            at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
        --- Inner Exception ---
        System.Deployment.Application.InvalidDeploymentException (ManifestParse)
        - Parsing and DOM creation of the manifest resulted in error. Following parsing errors were noticed: 
            -HRESULT:     0x8007001f
             Start line:     0
             Start column:     0
             Host file:     
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Application.Manifest.AssemblyManifest.LoadCMSFromStream(Stream stream)
            at System.Deployment.Application.Manifest.AssemblyManifest..ctor(FileStream fileStream)
            at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
        --- Inner Exception ---
        System.Runtime.InteropServices.COMException
        - A device attached to the system is not functioning. (Exception from HRESULT: 0x8007001F)
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Internal.Isolation.IsolationInterop.CreateCMSFromXml(Byte[] buffer, UInt32 bufferSize, IManifestParseErrorCallback Callback, Guid& riid)
            at System.Deployment.Application.Manifest.AssemblyManifest.LoadCMSFromStream(Stream stream)

COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.


@Santo Rusli
Replies

PanagiotisCharalampous
20 Jan 2020, 13:57

Hi Santo,

Can you please try a clean installation and let me know if it resolves the issue?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous