chart disappears if I close a trade from chart

Created at 11 Dec 2019, 14:32
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dynamites

Joined 05.12.2019

chart disappears if I close a trade from chart
11 Dec 2019, 14:32


Hi.

on beta 3.7, if i close a trades from the chart (clicking the x on the chart trade), the chart disappears and it opens another generic chart. Why? For sure it is a bug, i do not want to leave that chart and symbol, I want to keep on operating on the same pair.


@dynamites
Replies

PanagiotisCharalampous
11 Dec 2019, 14:39

Hi dynamites,

I could not reproduce this problem. Any chance you can send us a video demonstrating this issue?

Best Regards,

Panagiotis 

Join us on Telegram

 


@PanagiotisCharalampous

dynamites
11 Dec 2019, 15:05

RE:

PanagiotisCharalampous said:

Hi dynamites,

I could not reproduce this problem. Any chance you can send us a video demonstrating this issue?

Best Regards,

Panagiotis 

Join us on Telegram

 

I can. Where to upload it and how.


@dynamites

PanagiotisCharalampous
11 Dec 2019, 15:14

Hi dynamites,

If you cannot embed it here, send it to community@spotware.com.

Best Regards,

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous

dynamites
11 Dec 2019, 15:20

RE:

PanagiotisCharalampous said:

Hi dynamites,

If you cannot embed it here, send it to community@spotware.com.

Best Regards,

Panagiotis 

Join us on Telegram

I tried with my gdrive. Here's the link.

 


@dynamites

PanagiotisCharalampous
11 Dec 2019, 16:21

Hi dynamites,

Thanks, we managed to reproduce this issue and we will fix it in an upcoming update. In the meanwhile, as a workaround, try disabling this setting.

Best Regards,

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous

dynamites
11 Dec 2019, 16:29 ( Updated at: 21 Dec 2023, 09:21 )

RE:

PanagiotisCharalampous said:

Hi dynamites,

Thanks, we managed to reproduce this issue and we will fix it in an upcoming update. In the meanwhile, as a workaround, try disabling this setting.

Best Regards,

Panagiotis 

Join us on Telegram

Done. It does not work for me. Will wait for an update.

Update: it seems to work after a restart but the issue still exists randomly, even if now it is manageable. 


@dynamites