Platform Extremely Slow Order Errors

Created at 02 Dec 2019, 03:00
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
CT

ctraderftmo+115

Follow

Joined 25.10.2019

Platform Extremely Slow Order Errors
02 Dec 2019, 03:00

Hi,

Started CTrader today and found orders are very slow, or not being processed at all.

Restarted platform several times, restarted PC twice, Uninstalled platform reinstalled platform still not working.

Tried different PC, same problem.

Logged into VPS, same problem.

Today's trading history not showing?

What is going on?????

If I close a position, then log out then back in again I can see it has been closed, but on initial closing the position balance changes long after actually clicking close but does not close. The same with opening positions do not show up unless I logout then back in again?

This is very urgent.

Anyone else had this problem?

 

@ctraderftmo+115
Replies

ctraderftmo+115
02 Dec 2019, 04:28

Fixed, Did You Restart Cloud?

So what did you do? Looks like you restarted the linked cloud to my accounts and wiped all positions. All went offline for a few minutes.

Appears fixed anyway, but what a disaster!

@ctraderftmo+115
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.