Automate tab of Ctrader messed up after latest update - 24th Oct 19

PanagiotisCharalampous
25 Oct 2019, 08:08

Hi Vivek,

Can you please send us some troubleshooting information when this happens (Ctrl+Alt+Shift+T). Paste the link to the discussion in the text box as well.

Best Regards,

Panagiotis

Anka Software
25 Oct 2019, 08:22 ( Updated at: 21 Dec 2023, 09:21 )

RE:

Panagiotis Charalampous said:

Hi Vivek,

Can you please send us some troubleshooting information when this happens (Ctrl+Alt+Shift+T). Paste the link to the discussion in the text box as well.

Best Regards,

Panagiotis

Hi P,

    The error occurs at cTrader startup itself. Screenshot of popup enclosed.  (Ctrl+Alt+Shift+T) does not bring up anything.

Regards

Vivek

PanagiotisCharalampous
25 Oct 2019, 09:23

Hi Vivek,

Can you please send us your settings file to community@spotware.com? You can find it in C:\Users\User\AppData\Roaming\FxPro-cTrader\Settings. An immediate fix would be to delete your settngs file but you will lose all the local settings for this broker.

Best Regards,

Panagiotis

Anka Software
25 Oct 2019, 10:41

RE:

Panagiotis Charalampous said:

Hi Vivek,

Can you please send us your settings file to community@spotware.com? You can find it in C:\Users\User\AppData\Roaming\FxPro-cTrader\Settings. An immediate fix would be to delete your settngs file but you will lose all the local settings for this broker.

Best Regards,

Panagiotis

Mailed