Faulty workspace management in cTrader 3.5

Created at 21 Jul 2019, 15:19
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jensnig's avatar

jensnig

Joined 14.01.2017

Faulty workspace management in cTrader 3.5
21 Jul 2019, 15:19


Hi Panagiotis,

I am moving my notes from the mark.lite thread "Bugs after interface upgrade" to this new thread and hope it will finally catch your attention. The new workspace management behavior is a daily pain, and I strongly suggest reversal to the state prior to version 3.5. It is just a bug and could not possibly be so designed:

"As I noted in my reply to mark.lite's observations (1), I have also been stressed by that new behavior ever since cTrader Desktop 3.5 was released. Since my first blog thread from Sunday July 7th never appeared under "Suggestions" (maybe that was the wrong place to post), I should like to expand on this a bit more from my perspective.

My main trading platform is a desktop computer with three screens, where I usually have 27 charts displayed in detached mode, carefully arranged in meaningful rows and columns. I frequently save this workspace as WS_TRADING and WSS_TRADING (backup copy). Now this workspace wouldn`t work well on a smaller notebook with just one screen. Therefore I defined another workspace WS_NBOOK customized for this notebook, that is easy to use when displayed. But this is no longer the case.

Before version 3.5, your cloud management correctly remembered what workspace was last used on a specific computer. So when I started cTrader on that computer on another day, it would display the correct workspace in use when I last closed the session. Even now you can see how the last used workspace is initially loaded. But on the second pass in this loading procedure, this will be overwritten by the workspace that was last used globally on my cTID. Typically I will then get 27 detached charts on my little screen...

Apart from the two workspaces mentioned, I also use WS_MPAD (for an additional notebook) and occasionally WS_ANALYSIS, WS_REVIEW for special purposes. All these workspaces are specifically designed for their uses. Before version 3.5, this worked beautifully. Now I have to scramble to get things going every morning. What a mess!

Using this system of specific workspaces with their own backup copies has been very valuable to me, as cTrader does not provide any safety net for human error. If I accidentally click on the X-symbol of a chart, it will be gone forever with all my marks, notes and objects. It has happened more than once in the past few years. In these cases, an undo function would be desperately needed. At least, a standard confirnation dialog would help avoid this kind of unnecessary blunder.

So Panagiotis, if you could at least have this workspace management behavior changed as it was previously designed, I should be very grateful. Otherwise, I remain a big cTrader fan."

Best wishes, Jens

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@jensnig
Replies

PanagiotisCharalampous
22 Jul 2019, 11:02

Hi Jens,

We have considered the feedback of the community and we will fix this behavior in one of the upcoming updates.

Best Regards,

Panagiotis


@PanagiotisCharalampous

jensnig
22 Jul 2019, 17:10

RE:

Panagiotis Charalampous said:

Hi Jens,

We have considered the feedback of the community and we will fix this behavior in one of the upcoming updates.

Best Regards,

Panagiotis

Thanks a lot, Panagiotis!


@jensnig