Advanced Protection turned off after connection loss

Created at 09 Jul 2019, 08:11
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ctid197008

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Joined 20.04.2016

Advanced Protection turned off after connection loss
09 Jul 2019, 08:11

Hi

This is not a suggestion, but rather a bug from a trading perspective. When the cTrader Desktop loses connection, all the Advanced Protection settings are turned off. After reconnection, all settings have to be reset. This is a serious issue, as traders are not machines sitting in front of the desktop 24 hours a day. Furthermore, if a trader is in the fortunate position of having a hosted account, the same applies. There is not a single hosting company in the world that guarantees 100% uptime. Trading is not a game, but a livelihood for many of us.

Please fix this ASAP.

Louis Snyman

 

@ctid197008
Replies

PanagiotisCharalampous
09 Jul 2019, 09:54

Hi Louis,

Thank you for posting in our forum and for reporting this bug. We will fix it in an upcoming update.

Best Regards,

Panagiotis

@PanagiotisCharalampous
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