Another screen draw issue since V3

Created at 03 Oct 2018, 17:35
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
CT

ctid362150

Follow

Joined 30.11.2017

Another screen draw issue since V3
03 Oct 2018, 17:35

At midnight (local time GMT +9:30) all of my symbols moved to the far left of the screen out of sight. They only came back into view as the time moved forward.

This has happened several times now.

Apple OSX High Sierra, Firefox (and Safari) latest versions.

@ctid362150
Replies

ctid362150
03 Oct 2018, 17:36

Of course, with running trades, I have NO idea what's going on. Refreshing the page and/or logging out has no effect. It may or may not come back to a normal screen.

@ctid362150

PanagiotisCharalampous
04 Oct 2018, 11:27

Hi John,

Is it possible to arrange a TeamViewer session with one of our QAs to check?  It seems to be a localized issue.

Best Regards,

Panagiotis

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
The services provided by Spotware Systems Ltd. are not available to citizens or residents of the USA. Neither is the information on our websites directed toward soliciting citizens or residents of the USA.