Nothing displayed

Created at 20 Sep 2018, 06:21

Joined 30.11.2017

Nothing displayed
20 Sep 2018, 06:21

Apart from the 'no responce', 'page randonly refreshing, 'saved workspaces randomly not working' and other odd behaviour that has only started following the Version 3 upgrade (cTrader Web) I have this issue.

There is nothing displayed in the 'History' tab. Again, this has only started following the upgrade to Version 3. Occasionaly there are historical trade in there. Then they randomly disappear.

This new version is very buggy with these issues. As I said, it'll randomly hang and start refreshing the page. .

@ctid362150

Replies

PanagiotisCharalampous
20 Sep 2018, 10:18

Hi ctid362150,

Can you please let us know the browser version you use as well as the operating system?

Best Regards,

Panagiotis

@PanagiotisCharalampous

ctid362150
20 Sep 2018, 11:56 ( Updated at: 21 Dec 2023, 09:20 )

Hi Panagiotis

Browser is Firefox version 62.0 or Safari version 12.0 it was happening on either of them

OS X 10.13.6 on latest iMac

Currently, it's displaying only today even though it's set for 'Current Month' It comes and goes.

Regards
John

@ctid362150

PanagiotisCharalampous
20 Sep 2018, 12:14

Hi John,

Thank you for the additional information. We have managed to reproduce the issue and we will fix it.

Best Regards,

Panagiotis

@PanagiotisCharalampous

ctid362150
20 Sep 2018, 12:31

Thanx Muchly

Regards
John

@ctid362150

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