Nothing displayed

Created at 20 Sep 2018, 06:21
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
CT

ctid362150

Follow

Joined 30.11.2017

Nothing displayed
20 Sep 2018, 06:21

Apart from the 'no responce', 'page randonly refreshing, 'saved workspaces randomly not working' and other odd behaviour that has only started following the Version 3 upgrade (cTrader Web) I have this issue.

There is nothing displayed in the 'History' tab. Again, this has only started following the upgrade to Version 3. Occasionaly there are historical trade in there. Then they randomly disappear.

This new version is very buggy with these issues. As I said, it'll randomly hang and start refreshing the page. .

 

@ctid362150
Replies

PanagiotisCharalampous
20 Sep 2018, 10:18

Hi ctid362150,

Can you please let us know the browser version you use as well as the operating system?

Best Regards,

Panagiotis

@PanagiotisCharalampous

ctid362150
20 Sep 2018, 11:56 ( Updated at: 21 Dec 2023, 09:20 )

Hi Panagiotis


Browser is Firefox version 62.0 or Safari version 12.0 it was happening on either of them

OS X 10.13.6 on latest iMac

 

Currently, it's displaying only today even though it's set for 'Current Month' It comes and goes.

 

Regards
John

 

 

@ctid362150

PanagiotisCharalampous
20 Sep 2018, 12:14

Hi John,

Thank you for the additional information. We have managed to reproduce the issue and we will fix it.

Best Regards,

Panagiotis

@PanagiotisCharalampous

ctid362150
20 Sep 2018, 12:31

Thanx Muchly

 

Regards
John

@ctid362150
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
The services provided by Spotware Systems Ltd. are not available to citizens or residents of the USA. Neither is the information on our websites directed toward soliciting citizens or residents of the USA.