Market closed when actually open

Created at 18 Sep 2018, 16:24
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ctid362150

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Joined 30.11.2017

Market closed when actually open
18 Sep 2018, 16:24

Hi

Earlier today, I had a pending order on the DAX. It triggered just after that market opened (15:30 local time)

A short time later, I went to modify that position. However, I got a warning that 'The Market For This Symbol Is Currently Closed' and I wasn't able to make the change.

You can see in the bottom right corner my local time is 15:33 (3 minutes after the market opened and triggered the trade)


I'd add an image, bu it keeps hanging when I try.

 

@ctid362150
Replies

PanagiotisCharalampous
19 Sep 2018, 09:53

Hi ctid362150,

As the message indicates, the market was closed. Market hours are defined by the brokers. You should consult with your broker regarding this issue.

Best Regards,

Panagiotis

@PanagiotisCharalampous

ctid362150
19 Sep 2018, 11:44 ( Updated at: 21 Dec 2023, 09:20 )

I'm certain that if you re-read the post above, you'll see that the market was OPEN (15:30 local time) The pending order triggered 14 seconds AFTER opening. The, 3 minutes later, I got the error message.

 

 

@ctid362150

PanagiotisCharalampous
19 Sep 2018, 11:54

Hi ctid362150,

I have read the post but I cannot help you with this. I do not have access to broker's systems and execution details. You will need to contact your broker.

Best Regards,

Panagiotis

@PanagiotisCharalampous
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