cTrader Version 3 MAJOR Issue
cTrader Version 3 MAJOR Issue
12 Sep 2018, 13:00
cTrader Web just hung and locked up. Upon restart, Version 3 opened.
In the 1 minute chart, the daily pivot points are showing as solid screens of red and green bands.
There is an issue with Daily Pivot Points. These SHOULD display for each daily period and not overlap. However, it seems that ALL of the Daily Pivot Points continue all the way to the end of the chart. So ALL daily pivot sets for earlier in the chart histroy, are displaying across the current day.
Replies
ctid362150
17 Sep 2018, 11:57
( Updated at: 21 Dec 2023, 09:20 )
Hi Panagiotis
Is anyone (that matters) looking at these forums for possible issues? I'd have thought that with the release of a new version, they'd be watching here like a hawk to see if any bugs appear.
Well, this is still a problem. And it's extremely annoying. This is cTrader Web on an iMac. The IBEX here with daily Pivot points. You can see how they overlap. If the zoom level is anything wider than this, you end up wih a page of green and red smears as shown above. It makes the charts totally unusable. Unless it can be fixed, there should be an option to move back to the previous version.
Regards
John
@ctid362150
PanagiotisCharalampous
25 Sep 2018, 12:15
Hi John,
We cannot reproduce this issue. Are you available for a TeamViewer session so that somebody from our QA team can check it on your pc?
Best Regards,
Panagiotis
@PanagiotisCharalampous
ctid362150
13 Sep 2018, 06:25
Panagiotis
BTW this is on an iMac using the Web version
@ctid362150