Failed to load settings - the system cannot find the drive specified

Created at 28 Aug 2018, 18:06
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
TA

tasr1r1

Follow

Joined 25.12.2012

Failed to load settings - the system cannot find the drive specified
28 Aug 2018, 18:06

i suddenly have this problem in ctrader and Automate whenever i tried to open/load/save setting file for cBot.

i tried reinstalling ctrader but no avail. ctrader is currently installed in my c drive the same as windows 10

i.e:

C:\Users\xxxx\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IC Markets cTrader

 

 

i can view all the bot complete with its source code with no problem.. but saving and loading its setting will generate such error.

 

please help

@tasr1r1
Replies

PanagiotisCharalampous
29 Aug 2018, 09:34

Hi tasr1r1,

We reproduced the issue and will be fixed in a future update.

Best Regards,

Panagiotis

@PanagiotisCharalampous

tasr1r1
30 Aug 2018, 08:54

thanks for the confirmation @Panagiotis

 

btw the new cTrader seems to be more resource hogging.. my vps is barely responsive now

@tasr1r1

tasr1r1
18 Sep 2018, 16:20

Hi @Panagiotis

 

any heads up when the update will be launched? i cant work on my cBOTs for weeks now..

@tasr1r1

PanagiotisCharalampous
19 Sep 2018, 11:50

Hi tasr1r1,

We have fixed this issue on Spotware Beta 3.2. Can you please check? It will be rolled out to brokers in the following weeks but I cannot provide you with an exact date for this.

Best Regards,

Panagiotis

@PanagiotisCharalampous

luipa446
04 Jul 2024, 17:52 ( Updated at: 05 Jul 2024, 04:49 )

RE: Failed to load settings - the system cannot find the drive specified

PanagiotisCharalampous said: 

Hi tasr1r1,

We reproduced the issue and will be fixed in a future update.

Best Regards,

Panagiotis

Hi,

It is 2024 and the issue came back in versions 4 and 5! Do you have any solution? 

@luipa446

PanagiotisCharalampous
05 Jul 2024, 05:09

RE: RE: Failed to load settings - the system cannot find the drive specified

luipa446 said: 

PanagiotisCharalampous said: 

Hi tasr1r1,

We reproduced the issue and will be fixed in a future update.

Best Regards,

Panagiotis

Hi,

It is 2024 and the issue came back in versions 4 and 5! Do you have any solution? 

Hi there,

The team is aware of this issue and they are working on a solution.

Best regards,

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.