Failed to load settings - the system cannot find the drive specified

Created at 28 Aug 2018, 18:06
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tasr1r1

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Joined 25.12.2012

Failed to load settings - the system cannot find the drive specified
28 Aug 2018, 18:06

i suddenly have this problem in ctrader and Automate whenever i tried to open/load/save setting file for cBot.

i tried reinstalling ctrader but no avail. ctrader is currently installed in my c drive the same as windows 10

i.e:

C:\Users\xxxx\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IC Markets cTrader

 

 

i can view all the bot complete with its source code with no problem.. but saving and loading its setting will generate such error.

 

please help

@tasr1r1
Replies

PanagiotisCharalampous
29 Aug 2018, 09:34

Hi tasr1r1,

We reproduced the issue and will be fixed in a future update.

Best Regards,

Panagiotis

@PanagiotisCharalampous

tasr1r1
30 Aug 2018, 08:54

thanks for the confirmation @Panagiotis

 

btw the new cTrader seems to be more resource hogging.. my vps is barely responsive now

@tasr1r1

tasr1r1
18 Sep 2018, 16:20

Hi @Panagiotis

 

any heads up when the update will be launched? i cant work on my cBOTs for weeks now..

@tasr1r1

PanagiotisCharalampous
19 Sep 2018, 11:50

Hi tasr1r1,

We have fixed this issue on Spotware Beta 3.2. Can you please check? It will be rolled out to brokers in the following weeks but I cannot provide you with an exact date for this.

Best Regards,

Panagiotis

@PanagiotisCharalampous

luipa446
04 Jul 2024, 17:52 ( Updated at: 05 Jul 2024, 04:49 )

RE: Failed to load settings - the system cannot find the drive specified

PanagiotisCharalampous said: 

Hi tasr1r1,

We reproduced the issue and will be fixed in a future update.

Best Regards,

Panagiotis

Hi,

It is 2024 and the issue came back in versions 4 and 5! Do you have any solution? 

@luipa446

PanagiotisCharalampous
05 Jul 2024, 05:09

RE: RE: Failed to load settings - the system cannot find the drive specified

luipa446 said: 

PanagiotisCharalampous said: 

Hi tasr1r1,

We reproduced the issue and will be fixed in a future update.

Best Regards,

Panagiotis

Hi,

It is 2024 and the issue came back in versions 4 and 5! Do you have any solution? 

Hi there,

The team is aware of this issue and they are working on a solution.

Best regards,

@PanagiotisCharalampous
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