laging and freezing
laging and freezing
29 May 2018, 22:42
Hi,
congrats for your new update, but its worse than before.
I have multiple charts opened (12) attached to platform with indicators (volume,
- during event platform isnt responding, I have to restart (major problem from previous version)
- new version has issues with moving of limit orders of existing position (I do maximize window of chart before I do that)
platform isnt responding, I have to again restart, sometimes it even crash (PREVIOUS VERSION DIDNT HAVE THIS ISSUE)
in other words position management is slow and another problem occures on chart where I have managet position somehow, I cant scroll to the end of chat.
You definitelly have to repair this ASAP otherwise its impossible to use it for trading!!!
Regards
My suggestion: go back to to version 2 and beta test your new version, because its a complete mess...
Replies
PanagiotisCharalampous
30 May 2018, 11:16
Hi procumulative@gmail.com,
Thanks for the feedback, I will forward to the product team for investigation. Note that cTrader 3.0 was in Beta for the last three months. I would also suggest that you make a clean installation and let us know if it resolves the issues.
Best Regards,
Panagiotis
@PanagiotisCharalampous
acrigney
02 Nov 2022, 13:54
RE: Freezes happen all the time
Guys its been months now and still the stability of the new versions that you added for support of .net 6 have made the platform very unstable.
I have very high performance computers colocated in NY and London and my PC at home and I regularly am seeing the screen freeze when I change bot instances and I am still unable to debug ANY old bot or new bot built with .net 6.
PanagiotisCharalampous said:
Hi procumulative@gmail.com,
Thanks for the feedback, I will forward to the product team for investigation. Note that cTrader 3.0 was in Beta for the last three months. I would also suggest that you make a clean installation and let us know if it resolves the issues.
Best Regards,
Panagiotis
@acrigney
opusensemble
07 Jan 2023, 18:02
RE: RE: Freezes happen all the time
acrigney, were you able to solve this?
acrigney said:
Guys its been months now and still the stability of the new versions that you added for support of .net 6 have made the platform very unstable.
I have very high performance computers colocated in NY and London and my PC at home and I regularly am seeing the screen freeze when I change bot instances and I am still unable to debug ANY old bot or new bot built with .net 6.
PanagiotisCharalampous said:
Hi procumulative@gmail.com,
Thanks for the feedback, I will forward to the product team for investigation. Note that cTrader 3.0 was in Beta for the last three months. I would also suggest that you make a clean installation and let us know if it resolves the issues.
Best Regards,
Panagiotis
@opusensemble
ctid481452
30 May 2018, 02:12
Agreed
@ctid481452