Balance not updating on the fly

Created at 16 Jul 2013, 03:10
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voirin

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Joined 07.05.2013

Balance not updating on the fly
16 Jul 2013, 03:10

Hi, I exectued a number of trades today and noticed that DEPOSIT + REALIZED P&L (at the bottom of the History tab) did not equate to BALANCE (in the Positions tab). I performed the calculation a number of times. I then took screen shots and restarted ctrader. Upon restart, BALANCE had updated to the correct value. This usually doesn't occur and only picked this up as I keep a separate excel file with my current balance. Is there a possible inherent glitch somewhere?

@voirin
Replies

cAlgo_Fanatic
16 Jul 2013, 15:06

Could you send us the screenshots as well as the account information to engage@spotware.com in order to investigate the issue. Thank you.

@cAlgo_Fanatic
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