Cannot download the application
Cannot download the application
25 Sep 2017, 09:56
Hey there,
when I open my cTrader , Im getting this message :'Cannot download the application. The application is missing required files'.
If I click on the details , I get these infos :
"
PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.18063
System.Deployment.dll : 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.18063 built by: FX45RTMGDR
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url : file:///C:/Users/User/AppData/Roaming/Microsoft/Internet%20Explorer/Quick%20Launch/User%20Pinned/TaskBar/FxPro%20cTrader.appref-ms%7C
Server : nginx
Deployment Provider url : http://fxpro.ctrader.com/xTrader.application
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\FxPro cTrader.appref-ms| resulted in exception. Following failure messages were detected:
+ Downloading http://fxpro.ctrader.com/cTrader AppFiles/2.1.65534.35202/xTrader.exe.manifest did not succeed.
+ The remote server returned an error: (404) Not Found.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [25/09/2017 09:42:44 ص] : Activation of C:\Users\User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\FxPro cTrader.appref-ms| has started.
* [25/09/2017 09:42:44 ص] : Performing necessary update check as specified by the deployment.
* [25/09/2017 09:42:44 ص] : Consuming new update.
* [25/09/2017 09:42:44 ص] : Installation of the application has started.
ERROR DETAILS
Following errors were detected during this operation.
* [25/09/2017 09:42:44 ص] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading http://fxpro.ctrader.com/cTrader AppFiles/2.1.65534.35202/xTrader.exe.manifest did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri& appSourceUri, String& appManifestPath)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, Uri& appSourceUri, String& appManifestPath)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.ConsumeUpdatedDeployment(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentUpdate(SubscriptionState& subState, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- The remote server returned an error: (404) Not Found.
- Source: System
- Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
"
How can I fix this problem?
Thanks in advance.
PanagiotisCharalampous
26 Sep 2017, 09:10
Hi Ahmad,
Did you try uninstalling the application and installing it again?
Best Regards,
Panagiotis
@PanagiotisCharalampous