Password for Spotware demo accounts not available?
Password for Spotware demo accounts not available?
31 Aug 2017, 14:28
I am trying to test the FIX connectivity with a Spotware (not an actual broker) demo cTrader account.
I need the password for the FIX Logon message, but when I created the demo account I saw no password and I did not receive any email telling me the password.
N.B. this is not the same as the cTrader ID password - it is the actual trading account password.
How can we get access to the password?
Thanks.
Replies
Groenewald.a.m
16 Mar 2022, 08:47
( Updated at: 21 Dec 2023, 09:22 )
Cannot Set Fix password on Demo Account.
Hi,
I am learning how to use the ctrade FIX API for experimentation. I get unstuck when I need to get the credentials from the https://ct.spotware.com/ website. When I go to Settings -> Advanced -> FIX API, there is no Password. When I select 'Change Password' and type in a new password, it still does not update the page, nor do I have success when I try to send a message using the Python console app provided by yourself. Please advise.
Regards
@Groenewald.a.m
PanagiotisCharalampous
16 Mar 2022, 08:59
Hi Groenewald.a.m,
Can you please check if your Notifications are enabled and that your receive this notification when you change your account password?
Best Regards,
Panagiotis
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@PanagiotisCharalampous
Groenewald.a.m
16 Mar 2022, 09:20
( Updated at: 21 Dec 2023, 09:22 )
RE: Cannot Set Fix password on Demo Account.
There is a pop up that appears for a second after i have changed the password but then it disappears. I have not made any changes to settings on the website. And this is the only notification setting page I could find.( I am using FireFox 97):
PanagiotisCharalampous said:
Hi Groenewald.a.m,
Can you please check if your Notifications are enabled and that your receive this notification when you change your account password?
Best Regards,
Panagiotis
@Groenewald.a.m
PanagiotisCharalampous
16 Mar 2022, 10:02
Hi Groenewald.a.m,
Ok then please create a thread in FIX API topic providing more information about the way you use the Python console app and we will help you.
Best Regards,
Panagiotis
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@PanagiotisCharalampous
Spotware
01 Sep 2017, 09:52
Dear Trader,
Thanks for informing us about this issue. You should be getting your password on creating a new account in Spotware cTrader demo. We are currently investigating why the email was not sent. In the meanwhile, you can open a demo account with one of our brokers and use it for your FIX API experimentation.
Best Regards,
cTrader Team
@Spotware