AutoChartist Problems

Created at 18 Aug 2017, 13:17
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dleeeq8's avatar

dleeeq8

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Joined 03.08.2017

AutoChartist Problems
18 Aug 2017, 13:17

 

1: Images missing

2: The Time is based on What? is it server time or my system time?

3: is there any way to access it from calgo or url?

4: Quality is better to make it based on Numbers 1-10 or Low/High i cant Count the blue bars of Quality

 

thats all for now and thank you for this Great Signals

@dleeeq8
Replies

Spotware
18 Aug 2017, 14:27

Dear dleeeq8,

Thanks for posting your suggestions and issues with Autochartist on the forum. Please note that this is a third party service provided by Autochartist. We will communicate your suggestions and questions to them (points 2 and 4) but maybe you would like to contact them as well. 

Regarding the issue with the images, we cannot reproduce it. Can you please tell us the broker and the platform you are using so we can check?

The service is not accessible from cAlgo but it is available on the service provider's website.

Best Regards,

cTrader Team

@Spotware

croucrou
25 Aug 2017, 02:25

It has been giving the same information for last couple of days.

Have you experienced the same?

@croucrou

Spotware
25 Aug 2017, 10:09

Dear croucrou,

Can you please tell us your broker so we can investigate?

Best Regards,

cTrader Team

@Spotware

amsman
25 Aug 2017, 11:27

Have the same problem, Autochartist hasn't updated feed since 22nd August. Broker is IC Markets (Aust.)

@amsman

Spotware
25 Aug 2017, 12:51

Dear Traders,

The issue with ICMarkets has been resolved. Can you please try now?

Best Regards,

cTrader Team

@Spotware

croucrou
25 Aug 2017, 16:11

It's working now.

Thank you.

@croucrou

amsman
25 Aug 2017, 16:29

Ditto...

@amsman
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