cTrader Web error on Safari web browser (macOS)

Created at 25 May 2017, 20:54
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erikdahlstrand

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Joined 25.05.2017

cTrader Web error on Safari web browser (macOS)
25 May 2017, 20:54

Hi!

I'm having trouble with cTrader Web on Safari web browser (macOS). When clicking "Log in", to log in to cTrader ID, nothing happends and there are a lot of WebSocket connection exceptions thrown. Same error with both my brokers (Pepperstone and FxPro). The WebSocket re-connections never ends...

@erikdahlstrand
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Spotware
18 Jul 2017, 17:03

Dear erikdahlstrand,

It seems that this issue is caused by Safari. Please see a relevant post here /forum/ctrader-support/11401?page=2

Our engineers will monitor and if a workaround becomes available, we will resolve the problem. We will keep you posted.

Best Regards,

cTrader Team

@Spotware
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