I can't login to my fxpro cTrader account in weekends

Created at 28 Jan 2017, 11:25
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mindbreaker's avatar

mindbreaker

Joined 19.07.2014

I can't login to my fxpro cTrader account in weekends
28 Jan 2017, 11:25


Hi support,

Why I can't login to my fxpro cTrader account in weekends ?

And why i can't add fxpro accounts to cmirror.com ?

What is wrong with ctrader platform?


@mindbreaker
Replies

cTKit
28 Jan 2017, 20:36

RE:

I find that happens regularly on Saturday morning.  I suspect they doe some kind of maintenance on Saturday mornings.  It is usually ready to go by the afternoon.

mindbreaker said:

Hi support,

Why I can't login to my fxpro cTrader account in weekends ?

And why i can't add fxpro accounts to cmirror.com ?

What is wrong with ctrader platform?

 


@cTKit

Spotware
30 Jan 2017, 10:40

Hello.

Yes, we usually perform server updates and maintainance almost every weekend. Typically starting from 0700 (UTC). How long the maintainance takes depends from week to week and sometimes can run into Sunday as well. 

About cMirror accounts - It is not possible to use cMirror with FxPro accounts, this is a business decission and not a software issue. 

Many thanks,

cTrader Team.


@Spotware

mindbreaker
03 Feb 2017, 23:31

cTrader, cAlgo copy positions

Hi All !

Thanks for the clarification.

Bye.


@mindbreaker