Not able to login to desktop platform

Created at 05 Jan 2017, 09:34
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riteshkr

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Joined 05.01.2017

Not able to login to desktop platform
05 Jan 2017, 09:34

Please resolve the issue i am facing with desktop version.. web version is working fine... tried many times after uninstalling. but after reinstallation again m facing the same error.. please advice

@riteshkr
Replies

davidp13
05 Jan 2017, 21:52

there is a connection issue with the new version!!!

admin what is going on? urgently get back to us all pls!!

who else is having connection issues?

@davidp13

riteshkr
06 Jan 2017, 08:52

will there be anybody to resolve my issue.. m ready to provide my Team viewer access...

How long will i have to wait for the reply...

Spotware please.......

@riteshkr

Spotware
09 Jan 2017, 12:32

Hello, 

In order to take a close look please submit a trouble shooting report by pressing Ctrl + Alt + Shift + T and leave a reference whihch you can quote in this thread so we can identify it. 

Please also be sure that there are no applications that could be blocking cTrader, such as a firewall. 

Thanks. 

@Spotware
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