Today DAX30 at 9.15???

Created at 21 Sep 2016, 15:38
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ctid233655

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Joined 28.06.2016

Today DAX30 at 9.15???
21 Sep 2016, 15:38

I had two positions opened in #Germany30 and today they where both close because DAX30 reached an impossible value of 9.15.

How will you fix this issue and rollback all the transactions? This was a demo account but if I had it Live I would be dead by now!

Please explain the FXPRO position regarding this subject!

 

@ctid233655
Replies

Sherlock.Pommes
26 Sep 2016, 19:51

That's indeed very strange.

We have several accounts opened with the same problem, not only with DAX30.

We have an eye on the subject.

@Sherlock.Pommes

... Deleted by UFO ...

Johnny.Very.Long.Time
27 Sep 2016, 18:18 ( Updated at: 21 Dec 2023, 09:20 )

@Johnny.Very.Long.Time

Spotware
29 Sep 2016, 17:48

Hello,

Yes, please share the screenshot showing this. We are curios too. 

Please explain the FXPRO position regarding this subject!

Any issue with pricing should be taken to your broker, you should contact them to know more about the issue and their policy. 

Thanks. 

@Spotware
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