Watchlist lost
Watchlist lost
05 Sep 2016, 09:13
After install latest update I lost all symbols from my watchlist and now I can't add any symbol to make new one. Need help
Replies
Spotware
05 Sep 2016, 21:55
Hi Everyone,
What you are describing is expected behavior of the new feature. To use the new Watchlist feature you need to be logged into cTrader ID, which you all must have now since you are writing in this forum. cTrader ID should not be confused with trading account.
Once you are logged in you will be able to create and manage multiple Watchlists.
Let us know how you get on.
@Spotware
Sir2
06 Sep 2016, 01:08
RE:
Spotware said:
Hi Everyone,
What you are describing is expected behavior of the new feature. To use the new Watchlist feature you need to be logged into cTrader ID, which you all must have now since you are writing in this forum. cTrader ID should not be confused with trading account.
Once you are logged in you will be able to create and manage multiple Watchlists.
Let us know how you get on.
Is good to add new features, but destroying the previous functionality does not make sense..., now if I don't want to use cTraderID I don't have watchlists...
In my opinion that is ok for the web version, but the desktop version must be independent and fast...
Thanks.
@Sir2
sweetman_dave
16 Sep 2016, 10:38
RE:
Hi Spotware,
This is definitely a step backwards. It would not be so bad if it weren't for the fact that being logged on to cTrader ID seems to cause the platform to disconnect from the server quite often. It also causes other buggy behaviour if memory serves and this is why I stopped logging in.
Hi Everyone,
What you are describing is expected behavior of the new feature. To use the new Watchlist feature you need to be logged into cTrader ID, which you all must have now since you are writing in this forum. cTrader ID should not be confused with trading account.
Once you are logged in you will be able to create and manage multiple Watchlists.
Let us know how you get on.
@sweetman_dave
MZen
03 Oct 2016, 17:29
RE:
Shame on you Spotware for doing this to traders!
Do not be surprised to see law suites in the future. Do we need to connect to CTDN servers to validate CTrader ID? I think the answer is yes. Do we need constant connection to CTDN servers to maintain watch list? I think, yes.
What happened if connection to CTDN servers is lost or unstable? In my case platform is freezing and need to reconnect or re login, resulting in stopped Cbots, trailing stops on client side and possible losses, not to mention inability to do algo trading without traders watching platform stability.
Is it serious issue for the trader? Yes! How serious? Ask my lawyer.
Spotware said:
Hi Everyone,
What you are describing is expected behavior of the new feature. To use the new Watchlist feature you need to be logged into cTrader ID, which you all must have now since you are writing in this forum. cTrader ID should not be confused with trading account.
Once you are logged in you will be able to create and manage multiple Watchlists.
Let us know how you get on.
@MZen
darrennielsen68
05 Sep 2016, 10:02
I have the same issue, appreciate if someone can advise on this. Thanks.
@darrennielsen68