Push notifications on ios ctrader app not working for days

Ryan618
04 Sep 2024, 14:26 ( Updated at: 05 Sep 2024, 04:43 )

Hi, 

Did your notifications come back? 

Since yesterday, I'm no longer getting push notifications on the iOS cTrader app either. I've checked the settings on the app, cTrader account, iOS notification settings and they're all turned on. I've reinstalled the app but still nothing. 🤷‍♂️

PanagiotisCharalampous
05 Sep 2024, 04:45

RE: Push notifications on ios ctrader app not working for days

Ryan618 said: 

Hi, 

Did your notifications come back? 

Since yesterday, I'm no longer getting push notifications on the iOS cTrader app either. I've checked the settings on the app, cTrader account, iOS notification settings and they're all turned on. I've reinstalled the app but still nothing. 🤷‍♂️

 

 

Hi there,

A fix is planned to be released over the weekend.

Best regards,

Panagiotis

2710trader1
05 Sep 2024, 04:48 ( Updated at: 05 Sep 2024, 06:00 )

RE: RE: Push notifications on ios ctrader app not working for days

PanagiotisCharalampous said: 

Ryan618 said: 

Hi, 

Did your notifications come back? 

Since yesterday, I'm no longer getting push notifications on the iOS cTrader app either. I've checked the settings on the app, cTrader account, iOS notification settings and they're all turned on. I've reinstalled the app but still nothing. 🤷‍♂️

 

 

Hi there,

A fix is planned to be released over the weekend.

Best regards,

Panagiotis

thanks for your support

2710trader1
05 Sep 2024, 04:50 ( Updated at: 05 Sep 2024, 06:00 )

RE: Push notifications on ios ctrader app not working for days

Ryan618 said: 

Hi, 

Did your notifications come back? 

Since yesterday, I'm no longer getting push notifications on the iOS cTrader app either. I've checked the settings on the app, cTrader account, iOS notification settings and they're all turned on. I've reinstalled the app but still nothing. 🤷‍♂️

 

 

not yet sir , but they said they found the problem

jiri.cibulka
05 Sep 2024, 07:35 ( Updated at: 05 Sep 2024, 11:27 )

RE: RE: Push notifications on ios ctrader app not working for days

Ryan618
05 Sep 2024, 11:20

RE: RE: Push notifications on ios ctrader app not working for days

PanagiotisCharalampous said: 

Ryan618 said: 

Hi, 

Did your notifications come back? 

Since yesterday, I'm no longer getting push notifications on the iOS cTrader app either. I've checked the settings on the app, cTrader account, iOS notification settings and they're all turned on. I've reinstalled the app but still nothing. 🤷‍♂️

 

 

Hi there,

A fix is planned to be released over the weekend.

Best regards,

Panagiotis

Hello,

That's good to know. 

Thank you.

komesy
07 Sep 2024, 03:30 ( Updated at: 08 Sep 2024, 05:08 )

This just started happening to me too On iOS. I missed a lot of key levels.

I tried reinstalling the app etc

PanagiotisCharalampous
09 Sep 2024, 06:14

Hi all,

This should have been fixed now. Let us know if you still experience any issues.

Best regards,

Panagiotis

Ryan618
09 Sep 2024, 11:08

RE: Push notifications on ios ctrader app not working for days

PanagiotisCharalampous said: 

Hi all,

This should have been fixed now. Let us know if you still experience any issues.

Best regards,

Panagiotis

Hi Panagiotis,

I'm now receiving push notifications again. 

Thank you for your support.