My prop firm (ascendx) allows us clients and uses ctrader now multiple trades later its kicking me out

Created at 05 Aug 2024, 10:44
10

1018slater

Joined 05.08.2024

My prop firm (ascendx) allows us clients and uses ctrader now multiple trades later its kicking me out
05 Aug 2024, 10:44


I have made multiple trades on my account on the web and on the mobile app. Now today it is kicking me out of the mobile app because im a us resident although my prop firm allows us residents. Please help.


@1018slater
Replies

PanagiotisCharalampous
05 Aug 2024, 12:40

Hi there,

cTrader does not allow US residents to use the application unless the broker is regulated in the US.

Best regards,

Panagiotis


@PanagiotisCharalampous