Wrong spreads shown or not mentioned

ncel01
15 Mar 2024, 07:23

A friendly reminder for this thread.

PanagiotisCharalampous
15 Mar 2024, 08:18

Hi ncel01,

We are looking at this but we were not able to reproduce yet. Can you advise the app and broker as well?

Best regards,

Panagiotis

ncel01
15 Mar 2024, 09:29

RE: Wrong spreads shown or not mentioned

PanagiotisCharalampous said: 

Hi ncel01,

We are looking at this but we were not able to reproduce yet. Can you advise the app and broker as well?

Best regards,

Panagiotis

Hi Panagiotis

Yes, of course.

I am using cTrader cross-broker Android v. 4.8.54456.

I am not aware this happens with other instruments but, at least for one of the US indices and/or Germany 30, the spread is not mentioned or it is wrong.

I can see that this is happening (at least) with Pepperstone, TopFX and Varianse.

ncel01
27 Mar 2024, 19:23 ( Updated at: 27 Mar 2024, 19:24 )

Hello,

What's the outcome here? As far as I can see the issue persists.

I'd also suggest that for indices (maybe for some other asset classes as well) the spread shown is based on the price difference (ask-bid) rather than in pips.

Why? Unlike forex, the pip size for indices among different brokers can reach a ratio as low as 1:100.
Furthermore, it is not intuitive to look at a spread based on pips if not knowing the pip position.

Sometimes it is a good idea to think outside the box when it comes to asset classes other than FX.
The fact is that trading encompasses a wide range of assets, not only forex.

PanagiotisCharalampous
28 Mar 2024, 08:02

Hi ncel01,

Fix is in progress.

Best regards,

Panagiotis

ncel01
28 Mar 2024, 12:28

RE: Wrong spreads shown or not mentioned

PanagiotisCharalampous said: 

Hi ncel01,

Fix is in progress.

Best regards,

Panagiotis

Hi Panagiotis,

That sounds great.

Thanks for informing!