Wrong spreads shown or not mentioned

ncel01
15 Mar 2024, 07:23

A friendly reminder for this thread.

PanagiotisCharalampous
15 Mar 2024, 08:18

Hi ncel01,

We are looking at this but we were not able to reproduce yet. Can you advise the app and broker as well?

Best regards,

Panagiotis

ncel01
15 Mar 2024, 09:29

RE: Wrong spreads shown or not mentioned

PanagiotisCharalampous said: 

Hi ncel01,

We are looking at this but we were not able to reproduce yet. Can you advise the app and broker as well?

Best regards,

Panagiotis

Hi Panagiotis

Yes, of course.

I am using cTrader cross-broker Android v. 4.8.54456.

I am not aware this happens with other instruments but, at least for one of the US indices and/or Germany 30, the spread is not mentioned or it is wrong.

I can see that this is happening (at least) with Pepperstone, TopFX and Varianse.

ncel01
27 Mar 2024, 19:23 ( Updated at: 27 Mar 2024, 19:24 )

Hello,

What's the outcome here? As far as I can see the issue persists.

I'd also suggest that for indices (maybe for some other asset classes as well) the spread shown is based on the price difference (ask-bid) rather than in pips.

Why? Unlike forex, the pip size for indices among different brokers can reach a ratio as low as 1:100.
Furthermore, it is not intuitive to look at a spread based on pips if not knowing the pip position.

Sometimes it is a good idea to think outside the box when it comes to asset classes other than FX.
The fact is that trading encompasses a wide range of assets, not only forex.

PanagiotisCharalampous
28 Mar 2024, 08:02

Hi ncel01,

Fix is in progress.

Best regards,

Panagiotis

ncel01
28 Mar 2024, 12:28

RE: Wrong spreads shown or not mentioned

PanagiotisCharalampous said: 

Hi ncel01,

Fix is in progress.

Best regards,

Panagiotis

Hi Panagiotis,

That sounds great.

Thanks for informing!

fkouloufakos
30 Oct 2024, 18:49 ( Updated at: 31 Oct 2024, 06:08 )

Why does the spread look like it's a 10th of what it should be?

Not quite the same but similar…I'm using cTrader through FTMO and I want the spread to show up as, in this case, 2.9 and not .29. This also affects my protection settings as well. Is there a way that we can adjust that or is this something locked down by the broker?

PanagiotisCharalampous
31 Oct 2024, 06:24

RE: Why does the spread look like it's a 10th of what it should be?

fkouloufakos said: 

Not quite the same but similar…I'm using cTrader through FTMO and I want the spread to show up as, in this case, 2.9 and not .29. This also affects my protection settings as well. Is there a way that we can adjust that or is this something locked down by the broker?

Hi there,

Pip size is defined by the broker.

Best regards,

Panagiotis

fkouloufakos
31 Oct 2024, 10:52

RE: RE: Why does the spread look like it's a 10th of what it should be?

PanagiotisCharalampous said: 

fkouloufakos said: 

Not quite the same but similar…I'm using cTrader through FTMO and I want the spread to show up as, in this case, 2.9 and not .29. This also affects my protection settings as well. Is there a way that we can adjust that or is this something locked down by the broker?

Hi there,

Pip size is defined by the broker.

Best regards,

Panagiotis

Yiasou Panagiotis :D
Thanks for the info and that's what i assumed but I was really hoping there was a bot or something that could be adjusted to make this look better. The way it is now, I can't set up small advanced stop protection and I feel this is the reason. 
Thanks for reaching out and if you ever happen to stumble across something please let me know :)

Cheers

Frank