Need help, Position's Detail screen prompted message created new ID and close the DID219944 from PID56422, im in LOSS!

Created at 05 Oct 2023, 07:02
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
KH

khooleancheng

Follow

Joined 05.10.2023

Need help, Position's Detail screen prompted message created new ID and close the DID219944 from PID56422, im in LOSS!
05 Oct 2023, 07:02

Need help urgently to recover back my l osses.

1.Position's Detail screen prompted message created new ID and close the DID219944 from PID56422 while scrolling and then clicking with two fingers, another newly created one is PID56424. This morning around 6am Malaysia time!

2. Previously, i faced scrolling and clicking fast on Position blank space screen and it closed my PID records automatically too….?!

3.Malaysia Funda Market could not believe these happened to me. 

Im in LOSS waiting for your recovery to my loss amount asap! Thank you very much, Khoo+60178780695.

 

@khooleancheng
Replies

PanagiotisChar
06 Oct 2023, 05:38

Hi there,

You should talk to your broker for execution issues.

@PanagiotisChar
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
The services provided by Spotware Systems Ltd. are not available to citizens or residents of the USA. Neither is the information on our websites directed toward soliciting citizens or residents of the USA.