IOS Push notifications not working.

Created at 08 Dec 2021, 23:51
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
OL

Oldddd

Follow

Joined 08.12.2021

IOS Push notifications not working.
08 Dec 2021, 23:51

Hello, I am not getting any notifications for Raw trading account. 

I have deleted and reinstalled the app 3 times. Non of the notifications work except emails. 

 

Device IOS. 

Broker: IC markets. 

I contacted ic markets and advised to contact you. 

@Oldddd
Replies

PanagiotisCharalampous
09 Dec 2021, 09:25 ( Updated at: 09 Dec 2021, 11:14 )

Hi HV37,

Please provide us with your account number and send us some troubleshooting information from your application the next time this happens. To do so, please tap 7 times on the logo inside the main menu.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.