not getting push notifications on iOS mobile app

Created at 08 Jan 2020, 03:00
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TradeTick

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Joined 21.12.2019

not getting push notifications on iOS mobile app
08 Jan 2020, 03:00

not getting push notifications on iOS mobile app.   I contacted IC markets but they could not help and suggested I contact the forum.

 

I no longer get push notifications in the mobile app.  I have notifications turned on and other apps give me notifications but the cTrader app does not.

 

Please help.

 

I am using iOS 13.3 on an iphone 11 pro.     the app version is 3.6.54200

 

thanks

@TradeTick
Replies

PanagiotisCharalampous
08 Jan 2020, 11:50

Hi TradeTick,

The issue should have been resolved now.

Best Regards,

Panagiotis 

Join us on Telegram

 

@PanagiotisCharalampous

TradeTick
08 Jan 2020, 18:09

fixed

It seems to be fixed now.   Thank you.    What was the issue ?  So, I don't have this happen again.

@TradeTick

PanagiotisCharalampous
09 Jan 2020, 08:26

Hi TradeTick,

It was an infrastructure issue.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous
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