Not showing broker accounts

Created at 20 Aug 2019, 22:50
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tim.saenen

Joined 30.05.2019 Blocked

Not showing broker accounts
20 Aug 2019, 22:50


When i login to Ctrader web with my CT ID, I see my one CT demo account, and the accounts I have linked from my broker.

when using the same credentials for the iOS app, I only see the demo account.

Any clue what I am doing wrong ?

Thanks!


Replies

PanagiotisCharalampous
26 Aug 2019, 10:36

Hi Tim,

Thanks for posting in our forum. Just make sure that you are using your brokers iOS application.

Best Regards,

Panagiotis


@PanagiotisCharalampous

tim.saenen
26 Aug 2019, 11:36

Hi Panagiotis ,

 

Thanks!! That was it !!

Best regards,

TIm