Mac app internet connection error message

Created at 24 Jan 2025, 14:07
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robert.john.wilkinson

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Joined 24.01.2025

Mac app internet connection error message
24 Jan 2025, 14:07

Hi there,

I am trying to log in to the app (version 4.8.848) and afetr entering my email/cTrader ID and password I receive the following message “Connection error, please check your internet connection or try again”.

I am connected to the internet, I am able to log into the web version and mobile version without any problems.

Grateful for any suggestions

Thanks

Rob 

@robert.john.wilkinson
Replies

ngboybachelor
16 Mar 2025, 15:58 ( Updated at: 17 Mar 2025, 06:08 )

I face the same problem, cannot login with any trader account or gmail account in Mac 

@ngboybachelor

robert.john.wilkinson
17 Mar 2025, 08:22 ( Updated at: 17 Mar 2025, 08:36 )

RE: Mac app internet connection error message

ngboybachelor said: 

I face the same problem, cannot login with any trader account or gmail account in Mac 

I've given up. I no longer use cTrader

@robert.john.wilkinson
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