Magick Keys

Created at 12 Jul 2024, 12:58
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
HenryYa's avatar

HenryYa

Joined 16.02.2024

Magick Keys
12 Jul 2024, 12:58


After updating ctrader Mac to 5.0.1.0, Magic Keys stopped working

 

Exception #12A4D9E9 in

CTrader 5.0.1.0 - cTrader


@HenryYa
Replies

PanagiotisCharalampous
14 Jul 2024, 06:36

Hi there,

Can you share the code or a link where we can find this tool?

Best regards,

Panagiotis


@PanagiotisCharalampous

wintonbanks
15 Jul 2024, 10:53 ( Updated at: 16 Jul 2024, 05:51 )

#12A4D9E9

I also have the same issue since the recent cTrader update.

MagicKeys does still work however this pops up every 5/10 minutes, if you manually change the timeframe it will also pop up.

cTrader doesn't let you click anywhere on the screen when this pop up comes up & it doesn't let you click 'ok' for roughly 10 seconds which essentially freezes your program.


@wintonbanks

PanagiotisCharalampous
16 Jul 2024, 06:28

RE: #12A4D9E9

wintonbanks said: 

I also have the same issue since the recent cTrader update.

MagicKeys does still work however this pops up every 5/10 minutes, if you manually change the timeframe it will also pop up.

cTrader doesn't let you click anywhere on the screen when this pop up comes up & it doesn't let you click 'ok' for roughly 10 seconds which essentially freezes your program.

Hi there,

This issue will be solved in an upcoming update of the application.

Best regards,

Panagiotis


@PanagiotisCharalampous