ctrader for Mac errors

Created at 10 May 2024, 03:39
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enrique.oreah's avatar

enrique.oreah

Joined 21.03.2024

ctrader for Mac errors
10 May 2024, 03:39


The application closes suddenly and does not respect the preset commands 


@enrique.oreah
Replies

PanagiotisCharalampous
10 May 2024, 05:44 ( Updated at: 10 May 2024, 05:45 )

Hi there,

Can you please provide more information about your issue? When does the application close? Can you record a video? What do you mean with preset commands?

Best regards,

Panagiotis


@PanagiotisCharalampous

enrique.oreah
10 May 2024, 05:48 ( Updated at: 10 May 2024, 06:26 )

RE: ctrader for Mac errors

PanagiotisCharalampous said: 

Hi there,

Can you please provide more information about your issue? When does the application close? Can you record a video? What do you mean with preset commands?

Best regards,

Panagiotis

Every day when I go out and come back it is already closed and I only get a window where it says that c trader closed unexpectedly

 

When the window appears again I will take a screenshot and send it in this conversation


@enrique.oreah

iwaju.office
03 Mar 2025, 10:34 ( Updated at: 10 Mar 2025, 08:58 )

Application closes or disconnect too regularly and multiple connection before access

Every day, i have to reconnect at least 10 times, because the application closes suddenly. And when i try to connect, it crashes from itself without no reason. have to try at least 5 to 7 times before i can access. Currently working on demo, but can not use it in real trading because it is very annoying and make waste too much time. I am using version 5.2.40


@iwaju.office