Exception #9946F327 in cTrader 4.8.902.0 - cTrader An error has occurred. The problem has been submitted to the cTrader team. We apologise for the inconvenience. Please restart cTrader.

Created at 21 Feb 2024, 22:32
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simplicity10101

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Joined 21.02.2024

Exception #9946F327 in cTrader 4.8.902.0 - cTrader An error has occurred. The problem has been submitted to the cTrader team. We apologise for the inconvenience. Please restart cTrader.
21 Feb 2024, 22:32

Hi, I am trying to configure and add a cBot to the chart but i keep getting this message whenver i hit the Start cBot button. Any suggestions?

@simplicity10101
Replies

PanagiotisCharalampous
22 Feb 2024, 08:41

Hi there,

Thanks for reporting the issue. It will be fixed in an upcoming update of the platform.

Best regards,

Panagiotis

@PanagiotisCharalampous

simplicity10101
22 Feb 2024, 09:11 ( Updated at: 22 Feb 2024, 09:24 )

RE: Exception #9946F327 in cTrader 4.8.902.0 - cTrader An error has occurred. The problem has been submitted to the cTrader team. We apologise for the inconvenience. Please restart cTrader.

PanagiotisCharalampous said: 

Hi there,

Thanks for reporting the issue. It will be fixed in an upcoming update of the platform.

Best regards,

Panagiotis

Hi, okay thanks for the update, and any estimated time as relates to when you are expecting the update to be released? 

@simplicity10101

simplicity10101
22 Feb 2024, 09:11 ( Updated at: 22 Feb 2024, 09:24 )

RE: Exception #9946F327 in cTrader 4.8.902.0 - cTrader An error has occurred. The problem has been submitted to the cTrader team. We apologise for the inconvenience. Please restart cTrader.

PanagiotisCharalampous said: 

Hi there,

Thanks for reporting the issue. It will be fixed in an upcoming update of the platform.

Best regards,

Panagiotis

Hi, okay thanks for the update, and any estimated time as relates to when you are expecting the update to be released? 

@simplicity10101

PanagiotisCharalampous
23 Feb 2024, 06:45

RE: RE: Exception #9946F327 in cTrader 4.8.902.0 - cTrader An error has occurred. The problem has been submitted to the cTrader team. We apologise for the inconvenience. Please restart cTrader.

simplicity10101 said: 

PanagiotisCharalampous said: 

Hi there,

Thanks for reporting the issue. It will be fixed in an upcoming update of the platform.

Best regards,

Panagiotis

Hi, okay thanks for the update, and any estimated time as relates to when you are expecting the update to be released? 

Unfortunately we do not have an ETA. Fixes are released as soon as they are ready and tested

@PanagiotisCharalampous
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